Privacy policy
This policy explains how Islamic Wills Ltd collects, uses and protects your personal information when you use our website and our will-writing service.
Who we are
Islamic Wills Ltd (“we”, “us”, “our”) is the data controller for the personal information described in this policy.
- Company name: Islamic Wills Ltd
- Registered in England and Wales, company number 16404001
- Registered office: 20 Wenlock Road, London, England, N1 7GU
- Contact for privacy matters: info@islamicwills.pro
The information we collect
To prepare your will and run our service, we collect information that you give us directly and a small amount of technical information collected automatically. Some of this is sensitive, because a will necessarily records details about your family, your estate and your wishes.
| Category | Examples |
|---|---|
| Identity and contact data | Your name, date of birth, address, email address and telephone number. |
| Will and estate data | Details of your assets, property, bank accounts, gifts, debts and the wishes you record in your will. |
| Family and beneficiary data | Names and relationships of your spouse, children, heirs, executors, guardians and other beneficiaries you name. This may include data about other people whom you ask us to record. |
| Account data | Your sign-in email, authentication tokens and the progress you save in the will builder. |
| Payment data | Records that a payment was made, the amount and the date. Card details are handled by our payment processor and are never stored on our systems. |
| Technical data | IP address, browser type, device information and pages visited, collected through cookies and our hosting and error-tracking tools. |
Will, estate, family and beneficiary data is more sensitive than ordinary contact data. We treat it with care, restrict access to it, and store it securely. We do not need special-category data (such as health or religious belief) to write your will. Where you choose to record information of that kind in your instructions, you consent to us processing it for the sole purpose of preparing your documents.
How we collect your information
- Directly from you, when you create an account, answer the questions in the will builder, book a consultation, or contact us.
- About other people from you, when you record a beneficiary, executor or guardian. We rely on you to share this policy with anyone whose details you give us.
- Automatically, through cookies and similar technologies when you use the website (see our cookie policy).
Our lawful bases for processing
Under UK GDPR we must have a lawful basis to process your information. We rely on the following.
| Purpose | Lawful basis |
|---|---|
| Providing the will-writing service you have asked for and managing your account. | Performance of a contract with you. |
| Recording sensitive details you choose to include in your instructions. | Your consent, which you can withdraw at any time. |
| Keeping records of payments and our service for accounting and tax. | Compliance with a legal obligation. |
| Keeping our website secure, preventing fraud, and improving the service. | Our legitimate interests, balanced against your rights and freedoms. |
| Sending marketing emails where you have opted in. | Your consent, which you can withdraw at any time. |
Who we share your information with
We do not sell your personal information. We share it only with the service providers we need to run our service, and only as far as they need it. Our main processors are listed below.
| Provider | Purpose | Location |
|---|---|---|
| Supabase | Secure database and account storage for your will data. | London, United Kingdom (eu-west-2). |
| Vercel | Website and application hosting. | United States, with data-transfer safeguards in place (see below). |
| Resend | Sending account, sign-in and service emails. | United States, with data-transfer safeguards in place (see below). |
| Stripe | Processing payments securely. We never see your full card details. | United States, with data-transfer safeguards in place. Stripe is PCI-DSS compliant. |
| Anthropic | Powering the guided questions in the will builder. Used only to help you complete your instructions. | United States, with data-transfer safeguards in place. Your inputs are not used to train models. |
We may also share information with professional advisers, including a qualified solicitor where your needs extend into regulated areas such as a lasting power of attorney, probate, trusts or inheritance-tax planning. We will tell you before this happens. We will disclose information to regulators, courts or law-enforcement bodies where we are required to by law.
International transfers
Your will data is stored on UK-based servers. Some of our providers (such as Vercel, Resend, Stripe and Anthropic) are based in the United States. Where personal data is transferred outside the UK, we rely on the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or an adequacy decision, so that your data receives an equivalent level of protection.
How long we keep your information
We keep your information only for as long as we need it for the purposes set out in this policy.
- We retain your will documents and the data behind them for as long as your account is active, and for six years after your account closes (in line with UK limitation periods), after which we securely delete them - unless you ask us to delete them sooner.
- Payment and accounting records are kept for at least six years to meet UK tax law.
- Account and marketing data is kept while your account is active and for a reasonable period afterwards, or until you withdraw consent.
Your rights
Under UK GDPR you have the following rights.
- Right to be informed - to know how we use your data, which is what this policy sets out.
- Right of access - to ask for a copy of the personal data we hold about you.
- Right to rectification - to have inaccurate data corrected.
- Right to erasure - to ask us to delete your data, subject to records we must keep by law.
- Right to restrict processing - to ask us to pause how we use your data in certain circumstances.
- Right to data portability - to receive your data in a portable format.
- Right to object - to object to processing based on our legitimate interests, and to direct marketing at any time.
- Right to withdraw consent - where we rely on consent, you can withdraw it at any time.
- Rights about automated decisions - we do not make decisions about you by automated means that have a legal or similarly significant effect.
To exercise any of these rights, email info@islamicwills.pro. We will respond within one month.
Children
Our service is intended for adults aged 18 or over who are making a will. We do not knowingly collect personal data directly from children. You may record details of children as beneficiaries or for guardianship purposes; that information is provided by you as the adult account holder.
Cookies
We use a small number of cookies. Our cookie policy explains each one and how to manage your preferences.
How to make a complaint
If you have a concern about how we handle your data, please contact us first at info@islamicwills.proso we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO).
- Information Commissioner’s Office
- Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- Helpline: 0303 123 1113
- ico.org.uk
Changes to this policy
We may update this policy from time to time. Where changes are significant we will let you know. The date at the top of this page shows when it was last reviewed.